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Why OMS

Built with auditors. Trusted by laboratories.

It began with a familiar frustration - labs buried under spreadsheets, versioned PDFs, and last-minute audit prep. Each tool solved a fragment of the problem, but none spoke to the whole workflow. So OMS was built - a single, secure system that unites LIMS, ERP, and QMS, the way laboratories actually operate.

OMS covers NDT, mechanical, chemical, calibration, and environmental testing laboratories — with dedicated modules for NABL ULR + QR verification, WPS/PQR/WQR management, SWMS, CAPAR, and client portal access. Built to satisfy ISO/IEC 17025, 17020, and 9001 requirements from the ground up.

One Platform for Every Process

Job management, test reporting, calibration registers, QMS, document control, personnel records, and invoicing — all in one system with a single, unified audit trail.

Compliance Built In

Every job, test result, and approval is timestamped, user-attributed, and linked to the relevant ISO/IEC 17025 or 17020 clause. Audit trails are automatic and tamper-evident.

Designed with Auditors

Co-developed with NABL assessors, QA managers, and NDT engineers. Every screen maps to a real lab workflow — job scopes, method statements, NCRs, and calibration traceability.

Automated Report Delivery

From job creation to NABL-compliant test report with ULR + QR verification — automated job status updates, technician assignments, and calibration due-date alerts reduce manual steps.

Complete Record Traceability

Every report, calibration certificate, NCR, and approval record is preserved, searchable, and accessible — maintaining the complete evidence trail your accreditation body requires.

Broad Standards Coverage

Report templates built for NDT (UT, RT, MT, PT, ET, PAUT, TOFD), mechanical, chemical, calibration, and environmental testing — covering ISO/IEC 17025, ASTM, IS, ASME, and IEC series.

The result: Labs no longer juggle systems or chase records. They operate with clarity, speed, and proof - powered by OMS.

How We're Different

What if your NDT software needed zero infrastructure?

Dedicated servers. Complex prerequisites. Months of IT work — all before a single report is issued. The industry accepted it as normal. We didn't.

Deploy in days

Not months of IT setup and configuration

No hardware

No servers, no on-premise infrastructure, no VPN

No IT overhead

No dedicated IT team required to run the system

Affordable SaaS

No expensive enterprise licences or annual maintenance fees

Platform Comparison

OMS vs Traditional Platforms

FeatureOMS SoftwareTraditional
Hardware requiredNoneDedicated servers
IT team neededNoYes
Time to go liveDaysMonths of setup
Licensing modelAffordable SaaSHigh enterprise cost
Report formatsYour formatsRigid templates
NABL ULR + QR VerificationYesNo
Calibration due-date alertsAutomatedManual
Personnel certification trackingYesNo
ISO/IEC 17025 clause mappingBuilt-inLimited
Client portalYesNo

Everything in One Platform

OMS Modules

10 core platform modules plus specialised add-ons — job management, test reporting, calibration, QMS, NABL/NATA verification, WPS registry, CAPAR, and more, all built for ISO/IEC 17025 and 17020 compliance.

Platform Core

Test Data Management

Capture, validate, and manage test results with full method traceability, uncertainty recording, and pass/fail determination.

  • Structured result entry templates per test method and discipline
  • Automatic pass/fail determination against linked acceptance criteria
  • Instrument selection from calibrated equipment register
  • + 4 more
4 topics
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Asset & Equipment Management

Instrument register, calibration scheduling, and traceability chains for all test and reference equipment.

  • Equipment register with unique asset IDs, make, model, serial number
  • Calibration due-date tracking with automated alerts
  • Full traceability chain to NABL/NATA reference standards
  • + 4 more
Explore

Specifications Database

Centralised store for acceptance criteria, test method references, material specs, and standard-linked test requirements.

  • Centralised acceptance criteria and test method database
  • Automatic specification linking to test record templates by job type
  • Version control with approval workflow for specification changes
  • + 4 more
Explore

Personnel Management

Qualification records, certification expiry tracking, and approved signatory management for technical staff.

  • Qualification records per employee covering training, certifications, and competency
  • Certification expiry tracking with automated renewal reminders
  • Approved signatory lists per method, discipline, and standard
  • + 4 more
5 topics
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Quality Management System

Document control, NCR management, and corrective actions aligned with ISO/IEC 17025, 17020, and ISO 9001 clause structure.

  • Version-controlled document library with approval and release workflows
  • NCR logging with root cause analysis fields and objective evidence attachments
  • CAPAR tracking from initiation through to verified closure
  • + 4 more
Explore

System Configuration

Configure approval hierarchies, report templates, access controls, and audit trail settings to match your accreditation scope.

  • Role-based access control with per-module and per-action permissions
  • Configurable approval workflows for jobs, reports, and documents
  • Custom report template design with logo, headers, and signatory blocks
  • + 4 more
9 topics
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Business Performance

Real-time dashboards for job throughput, revenue, team productivity, and operational KPIs across branches and departments.

  • Real-time job throughput and completion rate dashboards
  • Revenue reporting by client, branch, discipline, and financial period
  • Technician utilisation and timesheet analysis
  • + 4 more
10 topics
Explore

CRM & Client Management

Client relationships, quotations, service agreements, and job request management in a single integrated workflow.

  • Contact and client account management with history
  • Quotation creation linked to job templates and pricing schedules
  • Service agreement and recurring job scheduling
  • + 4 more
Explore

Accounting & Finance

Quote-to-invoice workflow, job costing, aged receivables, and financial reporting integrated with test management.

  • Job-linked invoice generation from completed work records
  • Quote-to-invoice workflow with approval steps
  • Job costing from timesheets, consumables, and equipment
  • + 4 more
Explore

Supplier Management

Approved supplier lists, purchase orders, material traceability, and supplier performance records in one module.

  • Approved supplier register with qualification status and scope of supply
  • Purchase order creation and approval workflow
  • Material traceability from purchase to job consumption
  • + 4 more
3 topics
Explore
Specialised Modules

Job & Test Record Management

End-to-end traceability from job registration and sample receipt through testing, report generation, and certificate issuance.

  • Job creation from quotation or direct entry with scope definition
  • Technician assignment with qualification validation
  • Test record templates per method with embedded acceptance criteria
  • + 4 more
Explore

Testing & Inspection Modules

Dedicated result-entry modules for UT, RT, MT, PT, ET, PAUT, TOFD, VT, and weld mechanical testing with IAACE compliance evaluation.

  • Dedicated templates for UT, RT, MT, PT, ET, PAUT, TOFD, and VT disciplines
  • Technique parameter fields per discipline per applicable standard
  • Indication recording with dimensions, location, and orientation
  • + 4 more
Explore

NABL ULR + QR Verification

Issue tamper-proof, digitally verifiable test certificates with embedded NABL Unique Lab Reference and QR codes.

  • NABL ULR assignment per issued report with sequential numbering
  • QR code generation embedded in PDF certificate output
  • Online verification portal accessible without login
  • + 4 more
Explore

WPS Registry

Centralised management of Welding Procedure Specifications, Procedure Qualification Records, and Welder Qualification Test Records.

  • WPS creation and storage with all essential variables per applicable standard
  • PQR linkage and test result recording
  • Welder qualification records with process, position, and material range
  • + 4 more
Explore

Specifications Database

Acceptance tables and reference standards linked directly to test record templates for automatic criteria application.

  • Acceptance criteria tables per standard, method, and material type
  • Automatic criteria retrieval based on job type and test method
  • Multi-standard support with configurable priority rules
  • + 4 more
Explore

Asset Management

Full instrument register with calibration due-date tracking, service history, and traceability chains for all test and reference equipment.

  • Asset register with full technical details per item
  • Calibration schedule management with advance due-date alerts
  • Traceability chain records to NABL/NATA reference standards
  • + 4 more
Explore

SWMS & Safety Bulletin

Digital Safe Work Method Statements with risk scoring, crew sign-off, and version control for field and lab operations.

  • SWMS creation with configurable hazard and control templates
  • Risk scoring matrix with likelihood and consequence fields
  • Crew sign-off records with digital signatures and timestamps
  • + 4 more
Explore

CAPAR (Corrective & Preventive Action)

Log non-conformances, assign root cause analysis, and track corrective actions through to verified closure with full audit trail.

  • NCR-to-CAPAR linkage with automatic record creation
  • Root cause analysis fields with 5-Why and Fishbone support
  • Action assignment with due dates and responsible party tracking
  • + 4 more
Explore

Employee Management

Technician qualification records, certification expiry, approved signatory management, and competency review tracking.

  • Qualification register per employee with certification type and expiry
  • Automated expiry reminders to employee and line manager
  • Approved signatory authorisation per method and discipline
  • + 4 more
Explore

Quality Management Documents

Version-controlled quality manuals, system procedures, work instructions, and NDT method statements with approval workflows.

  • Document library with version control and revision history
  • Configurable approval and release workflow per document type
  • Current-revision-only access for operational staff
  • + 4 more
Explore

Client Management Portal

Secure client access to job status, downloadable certificates, inspection reports, and sample submission requests.

  • Client login with job and report visibility scoped to their account
  • Real-time job status display from active OMS job records
  • Certificate and report download in PDF format
  • + 4 more
Explore

Client Satisfaction Survey

Structured feedback forms linked to job records with response tracking and improvement action management.

  • Configurable survey form builder with rating, text, and checkbox fields
  • Automatic dispatch following job completion with configurable delay
  • Response storage linked to job record and client account
  • + 4 more
Explore

Emergency Contacts

Centralised in-system emergency contact directory with click-to-call, branch-level organisation, and role-based access — replacing scattered spreadsheets and printed lists.

  • Centralised emergency contact directory replacing external documents and spreadsheets
  • Role-based access — create/edit restricted to System Users, User Managers, Productivity Users
  • Branch association — single contact visible across one or multiple branches
  • + 7 more
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Job Scheduling & Calendar

Visual personnel schedule calendar with branch-level filtering, multi-day job assignment, and real-time resource planning to eliminate scheduling conflicts.

  • Job scheduling during creation — start date, end date, duration, and personnel
  • Multi-day and multi-personnel assignment with Add(+) Row entries
  • Personnel Schedule Calendar with Day / Week / Month / Next 7 Days views
  • + 4 more
Explore

Accounting & Finance Integration

Job-linked invoicing, payment tracking, and financial reporting integrated directly with test management and job records.

  • Invoice generation from completed job records with line-item detail
  • Client-specific pricing schedules and contract rate management
  • Payment recording with bank reference and date tracking
  • + 4 more
Explore

Built on OMS Modules

One platform. Configured for your scope.

The same OMS platform — assembled and configured for your specific compliance requirement, workflow, or industry. Every solution shares the same audit trail, the same modules, and the same cloud infrastructure.

Simple Process

How to Buy

From your first demo to going live — most organisations are fully operational within 2–3 weeks. No servers, no IT projects, no long implementation queues.

STEP 01

Book a Live Demo

See OMS in action — walk through the modules relevant to your scope, ask questions, and understand exactly how the platform fits your operation. Free, no commitment required.

Book a Demo →
STEP 02

Receive Your Proposal

We'll send a tailored proposal within 24 hours — outlining the right modules, user count, pricing, and implementation timeline for your specific operation. No generic pricing sheets.

STEP 03

Sign & Confirm

Review and sign the subscription agreement. Most customers complete this step the same day. No large upfront fees, no hidden costs, and no long-term lock-in surprises.

STEP 04

Onboard Your Data

Our team migrates your existing data, configures report templates, approval workflows, and test record formats to match how you actually operate. No IT involvement required on your end.

STEP 05

Go Live in 2–3 Weeks — With Full Training & Ongoing Support

Your team receives structured onboarding sessions, video tutorials, and documentation tailored to your workflows. Most customers are fully operational within 2–3 weeks of signing. Dedicated support is included at every tier — no extra cost, no support ticket queues, no being handed off to a help desk that doesn't know your configuration.

We're With You

Support

Support is included in every OMS subscription — not sold as an add-on. From the day you sign to your next accreditation assessment and beyond, our team is available to help you configure, troubleshoot, and get the most from the platform.

Have a question right now? Browse the FAQ for instant answers, or contact us directly.

24×7 Support

Access support via email and remote sessions around the clock. Whether it's a critical issue the night before an audit or a configuration question on a Sunday — we're available.

Email Support

Structured email support with documented responses. Every issue is logged, tracked, and resolved — so nothing falls through the gaps between your team and ours.

On-Site Assistance

On-site visits available for initial system setup, internal audits, or team training — particularly useful for multi-branch rollouts and first-time NATA or NABL assessment preparation.

4-Hour Response

Critical issues are triaged and responded to within 4 hours. For accreditation-critical problems before an assessment date, priority escalation is available at no additional cost.

Onboarding & Training

Dedicated onboarding support during your first 30 days — including data migration, template configuration, report format setup, and live training sessions for every user role in your team.

Clients

George Farah

Trusted by LMATS — National TICS Provider

Running a national TICS business means carrying a high level of responsibility. Our clients rely on the accuracy and integrity of the results we provide — often to make major operational or safety decisions. With technicians working across multiple sites, often on their own, ensuring consistent quality can be complex. OMS gives me confidence that each part of our process is under control: from training and equipment calibration to compliance with standards and the accuracy of reporting. It’s how we maintain trust and deliver reliable outcomes at scale.

- George Farah

Managing Director

GAICD, BEng(Mat) Hons, Registered Professional Engineer (VIC)