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Platform Feature

Client Management Portal

Secure client access to job status, downloadable certificates, inspection reports, and sample submission requests.

Feature · Specialised Module

The OMS Client Management Portal gives your clients direct, secure access to their job status, completed test reports, and downloadable certificates — without requiring staff intervention for routine status queries.

Clients can submit new job or sample submission requests through the portal, which feeds directly into the OMS job management workflow. All client-visible data is controlled by permission settings — clients see only their own jobs and reports.

The portal reduces administrative overhead significantly by eliminating routine status-call handling, while improving client satisfaction through real-time visibility. All client portal activity is logged in the job audit trail.

What It Does

Key Capabilities

Client login with job and report visibility scoped to their account
Real-time job status display from active OMS job records
Certificate and report download in PDF format
New job and sample submission request form
Inspection request submission with scope and method specification
Client communication log accessible from portal and OMS
Configurable data visibility settings per client account

Standards Coverage

Applicable Standards

ISO/IEC 17025 ISO/IEC 17020 ISO 9001:2015

Ready to see Client Management Portal in action?

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