Frequently Asked Questions

You can request a free online demo to explore all features and understand how OMS Software fits your testing, inspection, or fabrication workflow. Most organisations are live within days of onboarding.

Yes. OMS Software is securely hosted in the cloud — accessible on desktop, tablet, or smartphone with no server installation or maintenance required.

Yes. Every customer receives live onboarding sessions, video tutorials, and access to detailed documentation. Lab data migration, configuration, and training are all included.

Most organisations are fully operational within days. OMS requires no hardware, no IT setup, and no complex prerequisites — just a browser and a stable internet connection.

Yes. Report templates, certificate formats, test record layouts, and approval workflows are all configured to match how your organisation actually operates.

OMS is built for NDT & inspection companies, testing laboratories, calibration labs, welding & fabrication workshops, oil & gas operators, aerospace MROs, and pipeline inspection companies.

OMS includes Job Management, Test Reporting, Calibration & Asset Tracking, Quality Management System, Document Control, Personnel Management, Accounting & Invoicing, CRM & Client Portal, Supplier Management, and System Configuration.

Yes. OMS aligns with ISO/IEC 17025 (testing and calibration laboratories) and ISO/IEC 17020 (inspection bodies) — covering all key clauses for test records, calibration schedules, personnel competency, and audit evidence.

Yes. All reports and forms can be tailored to meet specific client or accreditation-body requirements — including your own branding, formats, and acceptance criteria tables.

Yes. Multi-site organisations can manage all locations from one account — with role-based access, site-specific records, and centralised reporting for group-level oversight.

NDT Software is a digital platform that helps non-destructive testing companies manage inspection records, test reports, personnel certifications, equipment calibration, and compliance documentation in one system. OMS is purpose-built for UT, RT, MT, PT, VT, ET, PAUT, and TOFD.

Yes. OMS includes built-in workflows for ISO/IEC 17020 inspection body requirements — covering internal audits, CAPA management, non-conformance tracking, document version control, and impartiality risk registers.

Yes. OMS supports all common NDT methods — each with a dedicated test record template including acceptance criteria, procedure references, and equipment traceability.

Yes. OMS generates digitally verifiable test certificates with embedded QR codes. Clients scan to instantly verify the authenticity of the report — eliminating disputes and manual verification calls.

Yes. OMS tracks NDT Level II and Level III certifications, PCN, CSWIP, and ASNT qualifications, method authorisations, and renewal due dates — with automatic alerts before expiry.

Yes. OMS is used by NABL-accredited NDT labs across India — covering all NDT methods with NABL ULR + QR-verified reporting, ISO/IEC 17025 document control, and full calibration traceability.

LIMS (Laboratory Information Management System) manages the flow of samples, test data, results, and reports through a laboratory — replacing paper records and spreadsheets with a traceable, auditable digital system. OMS LIMS also includes ERP features like invoicing, personnel management, and equipment calibration.

A traditional LIMS focuses on sample and test data management, while a lab ERP covers business operations like job costing, invoicing, and personnel. OMS combines both in one platform — from sample receipt to invoice in a single system.

Yes. OMS LIMS is built around ISO/IEC 17025 — covering document control, equipment calibration, personnel competency, test result validation, non-conformance management, internal audits, and accredited test report generation.

Yes. OMS supports mechanical testing, chemical analysis, NDT, calibration, environmental testing, and dimensional inspection — all within the same platform with discipline-specific record templates.

Calibration Software manages equipment calibration schedules, due dates, calibration records, reference standard traceability, and uncertainty of measurement. OMS Calibration Software integrates with test reporting, audit management, and non-conformance tracking.

Yes. OMS is built around Clause 6.4 — including calibration status labelling, reference standards traceability, uncertainty of measurement records, and out-of-tolerance handling with CAPA workflows.

Yes. OMS manages both in-house calibrations and external calibrations sent to approved providers. External supplier NATA/NABL accreditation status can be tracked and linked to instrument records.

Yes. OMS sends configurable email alerts at your chosen lead time before any equipment calibration is due — ensuring no instrument is used outside its calibration interval.

Yes. OMS is used by NATA-accredited labs in Australia and NABL-accredited labs in India. The calibration module aligns with the accreditation requirements of both bodies under ISO/IEC 17025.

ISO 17025 Software is a lab management platform designed to help testing and calibration laboratories meet ISO/IEC 17025. OMS covers all Clauses 4 through 8 — document control, equipment calibration, personnel competency, internal audits, non-conformance management, and accredited test report generation.

Yes. OMS maps directly to all major clauses — Clause 6.2 (Personnel), Clause 6.4 (Equipment), Clause 7.7 (Proficiency Testing), Clause 7.8 (Reporting), Clause 8.3 (Document Control), Clause 8.7 (Non-conformances and Corrective Actions), and Clause 8.9 (Complaints).

When non-conforming work is identified, OMS triggers a documented workflow — capturing the finding, root cause analysis, corrective action, responsible person, and closure date — satisfying Clause 7.10 and Clause 8.7.

Yes. All records are structured, timestamped, and retrievable on demand — giving assessors exactly what they need in the format they expect.

NATA Compliance Software is a laboratory management platform designed to help Australian testing, inspection, and calibration laboratories meet NATA accreditation requirements under ISO/IEC 17025 and ISO/IEC 17020. OMS covers audit management, equipment calibration tracking, document control, personnel competency, and QR-verified test report generation.

Yes. OMS is built around the specific clauses that NATA assessors examine — equipment calibration (Clause 6.4), personnel competency (Clause 6.2), document control (Clause 8.3), internal audits (Clause 8.7), and non-conformance management. Every record is timestamped and retrievable on demand.

Yes. OMS generates professional test certificates with QR codes that clients and regulators scan to instantly verify authenticity and accreditation status. Reports include your NATA symbol, scope of accreditation, and unique report reference numbers.

Yes. OMS includes a Calibration Management module that tracks instrument calibration due dates, reference standards traceability, and uncertainty of measurement — all required under ISO/IEC 17025 for NATA-accredited calibration labs.

Yes. OMS allows you to log PT and ILC participation, record results, flag outliers, and track corrective actions — satisfying NATA's mandatory PT participation requirements.

NABL Compliance Software is a laboratory management platform for Indian testing, inspection, and calibration laboratories. OMS covers NABL ULR QR-verified reports, equipment calibration due dates, document control, internal audits, personnel competency, and non-conformance management.

Yes. OMS generates test certificates with embedded NABL Unique Lab Reference (ULR) and QR codes. Anyone can scan to instantly verify the certificate's authenticity and the lab's NABL accreditation status — eliminating certificate fraud.

Yes. All records — calibration history, internal audit reports, personnel training, non-conformances, and test results — are structured, timestamped, and retrievable on demand, giving NABL assessors exactly what they need.

Yes. OMS supports mechanical testing, chemical testing, NDT (UT, RT, MT, PT, VT), calibration, and dimensional inspection — with discipline-specific test record templates and NABL-compliant report formats.

Yes. OMS is cloud-based with active users across India and supports INR billing, GST invoicing, and NABL-specific report formats — purpose-built for the Indian laboratory market.

Welding Inspection Software manages WPS/PQR registries, weld maps, welder qualifications, NDT results, and inspection certificates — replacing paper weld registers and spreadsheets with a cloud-based, auditable digital system.

Yes. OMS includes a WPS Registry storing all Welding Procedure Specifications and Procedure Qualification Records, searchable by process, material, position, and standard. Each WPS links directly to the weld joints where it was applied.

Yes. OMS links UT, RT, MT, PT, and VT inspection results directly to weld numbers, isometric references, and fabrication drawings — giving clients and third-party inspectors complete end-to-end traceability.

Yes. OMS tracks welder and welding operator qualifications, scope of approval, continuity records, and renewal due dates — with automatic alerts before any qualification expires.

Yes. OMS Welding Inspection Software is used by fabrication workshops and inspection companies working in Oil & Gas, Petrochemical, and Infrastructure — managing documentation to ASME, AS/NZS, and API standards.

Yes. OMS manages UT thickness surveys, corrosion data, weld inspection results, and RBI (Risk-Based Inspection) intervals — linked to pipeline segments, equipment tags, and P&ID references.

Yes. OMS tracks inspection due dates, inspection intervals, fitness-for-service records, and inspector qualifications under API 510 (Pressure Vessels), API 570 (Piping), and API 653 (Above Ground Storage Tanks).

Yes. OMS tracks CSWIP, PCN, ASNT, and API inspector certifications, method authorisations, and renewal due dates — with automatic alerts before any qualification expires.

Yes. OMS includes a Permit to Work (PTW) module for high-risk NDT activities including radiographic testing, confined space entry, and hot work — with digital approval workflows.

AS9100 Software is a QMS platform designed to help aerospace manufacturers, MRO facilities, and NDT laboratories achieve and maintain AS9100 Rev D certification. OMS covers document control, internal audits, CAPA, supplier management, personnel competency, and equipment calibration.

Yes. OMS covers the key AS9100 Rev D clauses — Clause 7.2 (Competence), Clause 7.5 (Documented Information), Clause 8.4 (External Providers), Clause 9.2 (Internal Audit), Clause 10.2 (Nonconformity and Corrective Action), and Clause 7.1.5 (Monitoring and Measurement Resources).

Yes. OMS maintains all records required for NADCAP NDT audits — written practice compliance, personnel qualification records, equipment calibration history, procedure qualification records, and NDT method inspection results.

Yes. OMS tracks ASNT, PCN, and CSWIP Level II and Level III certifications, method-specific authorisations, written practice compliance, and renewal dates — with automatic alerts.

Yes. OMS includes a Specification Database for storing AMS, ASTM, and customer specifications linked to NDT procedures and acceptance criteria — ensuring the current revision is always used.

Yes. OMS supports both AS9100 Rev D quality management requirements and NADCAP NDT accreditation requirements — making it a single platform for aerospace manufacturers with both certifications.

Yes. OMS stores CML data, wall thickness readings, corrosion rates, inspection intervals, and next due dates aligned with API 570 — with automated alerts before each inspection falls due.

Yes. OMS tracks CSWIP, PCN, ASNT, and AINDT certifications with method-specific authorisations and renewal date alerts — and flags automatically if an expired inspector is assigned to a job.

Yes. Every inspection report includes a QR verification code. Asset owners and regulators can scan to instantly verify the report is authentic and unaltered.

Yes. OMS records thickness measurements at each Condition Monitoring Location over successive inspections and trends corrosion rates to flag locations approaching minimum required thickness.

The Emergency Contacts module is a centralised in-system directory for all emergency-related contacts — replacing scattered spreadsheets and printed lists. It stores role, service provider agency, contact numbers, emergency instructions, and supporting documents, all searchable and accessible directly within OMS from any device.

Only System Users, User Managers, and Productivity Users can create or edit emergency contacts. For all other user roles, the '+Contact' button is disabled with a tooltip reading 'Request your manager to permit you.' This ensures only authorised personnel manage critical contact data.

Yes. Each emergency contact can be associated with one or multiple branches. The listing page can then be filtered by branch to show only contacts relevant to a specific site or location — useful for multi-site inspection and testing operations.

Yes. Phone numbers in OMS Emergency Contacts — including branch phone, official mobile, and personal mobile — are displayed as clickable links, allowing direct calling from any device without manual dialling.

If a contact person is selected from the active user list and later becomes an ex-user or is suspended, OMS displays a validation error in edit mode — requiring the record owner to select a new active user before the contact can be saved. This prevents stale or unreachable contacts remaining in the directory.

Yes. Each emergency contact supports document uploads in PDF, image, Excel, and Word formats. In create mode, files are stored on save. In edit mode, files upload instantly. All attached documents can be downloaded directly from the listing page.

The Emergency Instructions field captures step-by-step guidance to follow during an emergency — such as evacuation procedures, escalation paths, or contact sequences. These instructions are displayed in a pop-up dialog on the listing page for immediate access without opening the full contact record.

Yes. OMS includes an integrated Job Scheduling and Personnel Schedule Calendar. Schedule data entered during job creation — start date, end date, allocated daily hours, and assigned technician — automatically populates the calendar, giving managers a live visual overview of all scheduled work by branch, department, and person.

Navigate to Home → Personnel Schedule Calendar. The calendar displays all jobs that have been scheduled with assigned personnel and defined dates. You can also reach it via the Jobs Dashboard.

Yes. During job creation, use the Add(+) Row button in the Job Schedule section to add multiple entries — one per person or per date range. Each row can have its own start date, end date, allocated daily hours, and assigned personnel.

OMS supports Jobs Only, Schedule, Day, Next 7 Days, Week, Month, and Custom view options. Filters include branch, department, personnel, user status (Active / Ex-Users), job number, client company, job address, and time range per day.

My Calendar is a personal view that shows only jobs scheduled to the currently logged-in user. It helps individual technicians and field staff quickly see their own upcoming work without the noise of the full team calendar.

Yes. OMS records a full audit trail of every schedule change made to a job — including who changed it, what was changed, and when. This satisfies ISO/IEC 17025 and ISO/IEC 17020 traceability requirements.

Yes. The Job Calendar includes a '+Job' icon that redirects directly to the job creation page — allowing schedulers to create new jobs without navigating away from the calendar.

Pricing is flexible based on users, sites, or report volume. Monthly, annual, and enterprise plans are available. Contact us for a personalised quote based on your scope.

Yes. You can start with core modules and add more anytime — client portals, additional disciplines, automation tools, or ERP features.

We accept bank transfer, credit card, and international payments. GST-compliant invoices are issued per region (India: INR + GST, Australia: AUD + GST).

Yes. Invoices follow Indian and Australian tax regulations. OMS ensures transparent cross-border billing with region-appropriate tax treatment.