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ISO 17025 Software

ISO 17025 Software for Testing & Calibration Laboratories

OMS covers every clause of ISO/IEC 17025:2017 — from document control and equipment calibration to internal audits and accredited report generation. Built for labs pursuing or maintaining NATA, NABL, and ILAC accreditation.

Clause 4 — Impartiality & ConfidentialityClause 5 — Structural RequirementsClause 6 — Resource RequirementsClause 7 — Process RequirementsClause 8 — Management System

Clause-by-Clause Coverage

Every ISO/IEC 17025 Requirement Covered

Each module maps directly to the clauses your NATA or NABL assessor will examine.

Document Control — Clause 8.3

Version-controlled quality manuals, SOPs, test methods, and work instructions. Controlled distribution, acknowledgement tracking, and automatic archiving of obsolete documents.

Equipment Calibration — Clause 6.4

Track calibration due dates, reference standard traceability, uncertainty of measurement, and calibration certificates. Out-of-tolerance readings trigger automatic non-conformance workflows.

Personnel Competency — Clause 6.2

Maintain training records, authorisation sign-offs, competency assessments, and qualification documents for every staff member — per method and test type.

Internal Audits — Clause 8.7

Plan, schedule, and conduct internal audits against ISO/IEC 17025 clauses. Log findings, assign corrective actions, and track closure — with a full audit history ready for assessors.

Non-Conformance & CAPA — Clause 8.7

Capture non-conforming work, identify root causes, and implement corrective and preventive actions with tracked closure dates — demonstrating continual improvement to assessors.

Proficiency Testing — Clause 7.7

Record PT and ILC participation, results, z-scores, and any corrective actions — satisfying ISO/IEC 17025 Clause 7.7 and NATA/NABL mandatory PT requirements.

Test Reports & Certificates — Clause 7.8

Auto-generate ISO/IEC 17025-compliant test reports with QR verification, NATA/NABL accreditation symbols, scope of accreditation references, and unique report identifiers.

Subcontractor Management — Clause 6.6

Maintain an approved subcontractor register, track their accreditation status, and document the evaluation and re-evaluation records required under ISO/IEC 17025 Clause 6.6.

Customer Feedback & Complaints — Clause 8.9

Log and track customer complaints, feedback, and satisfaction surveys — with documented responses and resolution records satisfying ISO/IEC 17025 Clause 8.9.

FAQ

ISO 17025 Software — Common Questions

What is ISO 17025 Software?
ISO 17025 Software is a laboratory management platform specifically designed to help testing and calibration laboratories meet the requirements of ISO/IEC 17025 — the international standard for laboratory competence. OMS ISO 17025 Software covers all Clauses 4 through 8, including document control, equipment calibration, personnel competency, internal audits, non-conformance management, and accredited test report generation.
Does OMS cover all clauses of ISO/IEC 17025:2017?
Yes. OMS maps directly to all major clauses of ISO/IEC 17025:2017 — Clause 6.2 (Personnel), Clause 6.4 (Equipment), Clause 7.7 (Proficiency Testing), Clause 7.8 (Reporting), Clause 8.3 (Document Control), Clause 8.7 (Non-conformances and Corrective Actions), and Clause 8.9 (Complaints).
Can OMS help prepare for a NATA or NABL assessment?
Yes. OMS is used by laboratories preparing for NATA assessments in Australia and NABL assessments in India. All records are structured, timestamped, and retrievable on demand — giving assessors exactly what they need, in the format they expect.
How does OMS handle non-conforming work under ISO/IEC 17025?
When non-conforming work is identified, OMS triggers a documented workflow — capturing the finding, root cause analysis, corrective action, responsible person, and closure date — satisfying the requirements of ISO/IEC 17025 Clause 7.10 and Clause 8.7.
Is OMS ISO 17025 Software cloud-based?
Yes. OMS is fully cloud-based — no servers or on-premise installation needed. All records are securely stored, automatically backed up, and accessible from anywhere — ideal for labs with field teams or multiple sites.

Under the Hood

Built on OMS Modules

Every OMS solution runs on a combination of Platform Core and Specialised Modules — configured for your industry, no custom development needed.

Make ISO/IEC 17025 Compliance Straightforward

Book a personalised demo and see exactly how OMS maps to your accreditation scope — clause by clause.

Book Your Free ISO 17025 Software Demo